On Fri, 2004-09-24 at 15:55, Ron DuFresne wrote: > > Who do we > > blame? Operators or products? > > or vendors. you forgot vendors Frank! <gryn>. vendors drive how other > apps are produced for the environment, which drives how technical folks > deal with them... Heya Ron, yeah, you're right. But we have to better specify "vendor". For one there are the manufacturer of products. Then there are the resellers and consultants that introduce products into organizations. It sounds like you are referring to the later part. I think operators/employees and reseller/consultants do feel heat when products fails (employees being shafted/fired and resellers/consultants being "not called back" and losing contracts). I think we need to put more emphasis/heat/blame on the manufacturer. Cheers, Frank
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